Questions from buyers worldwide.
Answers to the most common questions from wholesalers, garden centre buyers, and importers sourcing ornamental plants and tissue-culture lines.
What is the minimum order quantity (MOQ)?
MOQs vary by plant and pot size. For small liners and plug trays the minimum is usually one full tray; for larger containers, a pallet. Mixed pallets are possible for a first trial order. A trade account shows current stock and minimums; if you would rather ask first, email info@bysflorainternational.com.
Which plants can you supply?
Whatever our growers have ready, and it changes through the year. Our tissue-culture lines are propagated by our laboratory partner HasBiotech. A trade account shows the current catalogue with quantities, pot sizes and lead times; if you would rather ask first, email info@bysflorainternational.com with what you are looking for.
What pot sizes do you supply?
From plug trays and small liners up to large containers, depending on the plant and the grower. The catalogue in a trade account shows the sizes actually available.
What is the lead time from confirmed order to delivery?
For stock that is ready, typically 2–3 weeks from our order confirmation to departure from the grower. Transit then depends on the destination — typically 2–3 days by airfreight to major hubs, or a few days by temperature-controlled road freight within the region. Every lead time we quote is an estimate; for annual volumes, talk to us early so production can be planned.
What documentation accompanies a consignment?
The phytosanitary certificate issued at origin by the Turkish plant health authority (GKGM), a commercial invoice and a packing list, and proof of origin, as the route requires (for EU import, preferential proof where it applies). Virus-indexing results for tissue-culture material are available on request. Within the EU, plant passports are issued by the registered operator that moves the plants on — see section 8 of our Buyer Terms.
How does import clearance work for plants from Türkiye?
Every destination has its own import rules. Into the EU, a consignment is pre-notified in TRACES.NT and enters through a designated Border Control Post — Schiphol for airfreight, for example — where the NVWA carries out documentary, identity and physical checks. Some plants from Türkiye may only enter the EU under specific conditions, and we check those before we quote. For other markets we supply the phytosanitary certificate and the paperwork your customs authority asks for.
What certifications does BYS Flora International hold?
Today: the phytosanitary certificates issued at origin by GKGM, the Turkish plant health authority, for every export consignment. We do not hold MPS-ABC, GlobalG.A.P. or FSI yet; when we do, our Certifications page will list them with their numbers.
Do you supply year-round?
Tissue-culture propagation does not wait for the season the way cuttings do, so many lines are available through the year. Grown-on container plants still follow the growing calendar. For annual volumes, talk to us early so the laboratory can plan.
What are your payment terms?
Standard terms for new accounts: 50% deposit on confirmed purchase order, balance against shipping documents. For established accounts with a trading history, extended terms are available. We accept SWIFT bank transfer in EUR or USD. Contact us to discuss your requirements.
How do I see prices and availability?
Open a trade account: it shows the live catalogue with trade prices and lead times, and turns any of it into a quote request. We read every application by hand, usually within two working days. If you would rather ask first, email info@bysflorainternational.com with your company name and country.
Still have questions?
A trade account answers most of this by itself — live availability, trade prices, lead times, and a quote request in one click. If you would rather talk first, our export team answers every enquiry within 24 hours.